Tech Support and Troubleshooting
Running into tech problems? Let’s solve them together.
Step 1
Get In Touch
Call (206) 502-6228 or email contact@pacifictechtutors.com with any tech problem you have.
Step 2
Consultation
We will connect with you about the issue you’re facing and make a plan and an appointment to solve it.
Step 3
Meet For A Help Session
We come to you! We will send someone out to your home to fix the problems quickly and kindly.
Supported devices, etc.:
Smart TVs and Remotes
Smart Watches
Smart Home Devices
Bluetooth Devices
Laptops
Desktops
iPhones and Androids
Tablets
Printers
How we can support you:
Technical assistance right at home. From printer connection and new device setup, to cloud storage and email organization. Our specialists have you and your tech covered.
Personalized Tech Coaching
Compassionate learning at your own pace and schedule. Start with a free consultation and lesson plan to develop and maintain technical skills and knowledge. All levels of experience are welcome.
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1:1 coaching and skill building. A tutor will meet you at your door and the first session will begin with a free consultation, lesson plan, and schedule. Each lesson will build on previous knowledge to help develop long term skills and confidence.
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Adjusting to new devices, email services, texting, scam prevention, travel tech, home devices, cloud and device storage management/organization. At your consultation, your tutor will help organize your topics by subject (phone, texting, etc.) so each lesson has a general theme.
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1:1 instruction and practice
Detailed notes and written instructions
On-going professional relationship with tutor
Structure to prevent future tech challenges
Group Workshops
Learn tech skills in a friendly, social setting. Group workshops cover topics like smartphone basics, internet safety, and email, all paced for beginners with plenty of time for questions and hands-on practice.
Recommended for senior centers, retirement communities, and libraries. Each session is designed to build confidence, connection, and improve seniors’ safety.